Botpress
Affiliate linkAI chatbot platform for customer support and sales
Pricing
- Free plan
- Free plan ($0)
- Paid
- Plus from $150/month (includes 250 conversations)
Checked against the official site on 2026-10-28 · Pricing source
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About, benefits and use cases
About Botpress
An AI customer-support agent platform built on 10 years of AI infrastructure; its site says 750k AI agents have been built on it.
- Scale
- According to its official site, 750k AI agents have been built on Botpress, backed by 10 years of AI infrastructure.
- Security
- Its site says it is SOC 2 certified, GDPR compliant and penetration tested by KPMG.
- Pricing model
- Priced per conversation, not per seat; Plus is $150/month billed annually with 250 conversations (official pricing page).
Benefits
- Build AI support agents in natural language with no engineering; they can handle refunds, account updates and multi-step workflows.
- Works on top of your existing helpdesk, or as a standalone helpdesk with Botpress Desk.
- No per-seat cost, and AI usage is included in paid plans ($25 on Plus).
- The free plan has 100 conversations, 3 AI agents and 3 seats, with webchat and WhatsApp.
Use cases
- A support bot for a shop or SaaS that actually processes refunds and order changes.
- One AI agent answering FAQs on both WhatsApp and your website.
- Hand off to a human with full conversation context when the AI can't finish.
PickAI scenarios that include it
Keep in mind: Users who only want a small personal tool





